Customer Service – Booking Hotels
New
CaliforniaFull-TimeEntry
Salary35,000 - 70,000 USD per year
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Job Details
- Experience
- No prior experience is required.
- Required Skills
- Customer service
Requirements
- Strong communication skills with a customer service mindset
- Detail-oriented and able to stay organized across multiple tasks
- Comfortable using online systems and digital tools
- Ability to work independently in a remote environment
- Previous customer service or hospitality experience is helpful but not required
Responsibilities
- Assist clients with identifying and booking hotel accommodations based on their needs and preferences
- Provide support throughout the reservation process, including confirmations and updates
- Respond to customer inquiries regarding availability, pricing, and property details
- Verify booking information such as travel dates, guest details, and room selections
- Maintain accurate and organized records of client interactions and reservations
- Offer follow-up support prior to check-in and after stay when needed
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