Senior ServiceNow Project Manager
New
Listing location: IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementAgileSalesforceSCRUMNegotiationServiceNow
Requirements
- PMP (Project Management Professional) certification is a requirement
- Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
- Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
- Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
- Knowledgeable of the company's products and services
- Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
- Excellent analysis, problem-solving, team, conflict management, and time management skills
- Strong verbal and written communication skills
- Possess advanced skills in the use of project management software
- Demonstrate ability to manage project budgets and timelines
- Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints
- Effectively facilitate interaction with executive level clients
- Able to consistently set clear expectations, manage team performance, and build high morale among team members
- Successfully maintain confidentiality and carry out assignments that are sensitive in nature
Responsibilities
- Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients
- Guides assigned project team on how to get the most of our self-organization
- Assesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organization
- Removes impediments and/or guides the team to remove impediments by finding the right personnel to remove the impediment
- Plan and coordinate all aspects of technical projects from initiation through deliver
- Ensure service delivery success and Client satisfaction through effective project management
- Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables
- Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
- Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
- Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities
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