Senior Social Media and Community Manager
USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience
- Required Skills
- Adobe Creative SuiteStakeholder managementDigital MarketingCanva
Requirements
- 6+ years of experience in social media management, community strategy, or digital marketing within a B2B or SaaS environment.
- Proven success in developing and executing multi-channel social strategies that drive measurable business and engagement outcomes.
- Experience managing brand presence across multiple products or audiences with distinct messaging needs.
- Strong ability to interpret data and translate performance metrics into clear strategic recommendations for senior stakeholders.
- Hands-on experience with social media management and analytics tools (e.g., Sprout Social or similar) and content creation tools such as Canva or Adobe Creative Suite.
- Familiarity with AI-driven workflows for content creation, optimization, or audience analysis is highly valued.
- Excellent communication, storytelling, and stakeholder management skills, with the ability to influence across teams and levels.
Responsibilities
- Own and evolve the overall social media and community strategy across multiple brands, ensuring consistency in voice, positioning, and engagement across platforms such as LinkedIn, X, Instagram, and emerging channels.
- Lead end-to-end execution of social campaigns, including product launches, integrated marketing initiatives, and ongoing content programming in collaboration with cross-functional teams.
- Build and manage community engagement strategies, including participation in platforms such as Reddit and other relevant digital communities.
- Translate performance data into actionable insights, reporting on key metrics such as engagement, sentiment, and share of voice to guide leadership decisions.
- Manage external partners, agencies, and contractors to ensure high-quality content production and timely execution aligned with brand standards.
- Define and maintain visual and creative guidelines for social content, while contributing directly to content creation and adaptation when needed.
- Monitor platform trends, audience behaviors, and AI-enabled tools to continuously optimize performance and scalability.
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