Bilingual Medical Assistant - Chronic Care Management & Remote Monitoring
Workable locations: United StatesFull-Time
Salary not disclosed
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Job Details
- Languages
- Bilingual abilities (Cantonese, or Mandarin) strongly preferred
- Required Skills
- Organizational skillsMultitaskingDocumentation
Requirements
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
- Previous experience in Chronic Care Management (CCM) or Remote Patient Monitoring (RPM)
- Experience working with electronic health records (EHR systems)
- Strong phone communication and patient engagement skills
- Ability to work independently and manage patient follow-ups
- Excellent communication and interpersonal skills
- Strong documentation and organizational skills
- Compassionate patient-centered approach
- Ability to multitask and manage patient panels
Responsibilities
- Conduct monthly CCM patient check-ins via phone
- Assist with patient enrollment into CCM and RPM programs
- Document patient interactions accurately in the electronic health record (EHR)
- Review and monitor patient health data received through remote monitoring devices
- Escalate clinical concerns to the appropriate clinical team or provider
- Provide patient education regarding chronic disease management
- Maintain HIPAA compliance and patient confidentiality
- Coordinate with physician offices and care teams to support patient care plans
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