Private Banking Associate (Extended hours team)
W
Weatherbys Banking GroupPrivate Banking
Remote, after initial onsite training in WellingboroughPart-Time
Salary22,425 - 28,500 GBP per year
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Job Details
- Required Skills
- Microsoft ExcelWritten communicationTeamworkVerbal communication
Requirements
- Previous experience in an administrative role involving regular telephone contact with clients or customers
- Strong written and verbal communication
- Proficiency handling client queries or correspondence
- Evidence of making well-informed decisions independently
- Working effectively within a team-oriented environment
- Confident use of Word
- Confident use of Excel
- Confident use of Outlook
- Confident use of other Microsoft applications in a work setting
- Understanding of banking processes and protocols (desirable but not essential)
Responsibilities
- Providing advice and assistance to clients on debit card usage, fraud, online and mobile banking
- Monitoring card fraud systems
- Completing operational tasks
- Ensuring confidential correspondence is handled securely
- Keeping clients safe and informed
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