Senior Product Manager II - AI Platform & Agentic Experience

Remote (must be based in the US)Full-TimeSenior
Salary185,000 - 205,000 USD per year
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Job Details

Experience
Minimum of 8+ years of Product Management experience
Required Skills
Artificial IntelligenceProduct ManagementJiraConfluenceGoogle WorkspaceSlackPrompt Engineering

Requirements

  • Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space.
  • Track record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iterating.
  • Familiarity with LLMs, prompt engineering, and agentic architectures.
  • Technical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translated.
  • Proven ability to drive a step change in the performance of a product and the value delivered to customers.
  • Strong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situations.
  • Balances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the business.
  • Builds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-Suite.
  • Uplevels how we work with a focus and interest in contributing to a strong product management culture.
  • Experience with healthcare data, clinical workflows, or health IT systems (Preferred).
  • Familiarity with MCP (Model Context Protocol), agentic frameworks, or building AI tooling for developers (Preferred).
  • Experience evaluating AI cost/quality tradeoffs at scale (latency, token cost, accuracy) (Preferred).
  • Background at a healthcare interoperability company, EHR vendor, or health data platform (Preferred).

Responsibilities

  • Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing.
  • Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability.
  • Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting).
  • Manage beta relationships for agentic use cases across multiple customer segments.
  • Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap.
  • Equip sales and CS to position Redox's AI platform story accurately.
  • Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base.
  • Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need.
  • Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion).
  • Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals.
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185,000 - 205,000 USD per year
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