Delivery Solutions Architect - Public Sector
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DatabricksPublic Sector
Remote - Washington D.C.Full-TimeSenior
Salary180,000 - 247,500 USD per year
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Job Details
- Experience
- 7+ years of experience
- Required Skills
- Project ManagementPythonSQLBusiness AnalysisScalaStakeholder management
Requirements
- U.S. Citizenship
- 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture related to distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program, or project management, including account, stakeholder and resource management accountability
- Experience in resolving complex and important escalations with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
- Track record of overachievement against quota, Goals or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Can travel up to 30% when needed
Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
- Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
- Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
- Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams
- Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
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