Junior Solutions Engineer

New

United States, Mexico, and the PhilippinesFull-TimeJunior

Salary not disclosed

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Job Details

Experience: 2+ years of experience

Requirements

2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
Strong communications skills and attention to detail
Comfortable communicating and building relationships with technical and non-technical stakeholders

Responsibilities

Manage the customer implementation lifecycle from signature to go-live
Translate complex customer pricing models into the data model
Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the platform
Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers every day.
Build the playbook and scale our onboarding and product specialist team right next to our C-level team

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