Inside Sales Account Manager - MH Community Operator
New
Z
ZippyFinTech
United States (Remote)Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Salesforce
Requirements
- Strong ownership mentality with comfort being accountable for revenue and performance metrics.
- Commercially driven with a sales-oriented mindset.
- High curiosity and strong diagnostic problem-solving skills.
- Naturally personable, friendly, and able to build trust quickly with a wide range of stakeholders.
- Strong interpersonal and communication skills, with the ability to navigate complex or difficult conversations constructively.
- Confidence operating with operators, owners, and senior stakeholders.
- Strong Salesforce/CRM proficiency and disciplined data management habits.
- Detail-oriented with strong follow-through and execution discipline.
- Ability to balance partner advocacy with Zippy-first business priorities.
- Experience in tech-forward, mortgage, fintech, or enablement environments preferred.
- SaaS experience and ability to articulate product value is a plus.
- Familiarity with the manufactured housing industry is a plus.
Responsibilities
- Own the full revenue metrics and market share position of your assigned portfolio.
- Drive measurable growth in applications, funded loans, and average loan size.
- Identify, quantify, and execute against performance gaps and revenue opportunities within each account.
- Diagnose structural growth blockers and escalate quantified impact to leadership.
- Forecast performance trends and proactively build action plans to achieve growth targets and defend share among assigned accounts.
- Serve as the primary relationship owner and trusted advisor for assigned clients.
- Build strong, credible relationships with operators and key stakeholders.
- Expand revenue through strategic account development, onboarding new locations, and deepening product adoption.
- Operate as the manager of your portfolio, accountable for growth, retention, and performance of assigned accounts.
- Maintain deep visibility into pipeline activity, funding trends, conversion rates, and unrealized potential.
- Ensure partners are fully trained and aligned on Zippy’s end-to-end process (marketing through funding).
- Drive operational discipline to improve pull-through, speed, and borrower experience.
- Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends.
- Maintain accurate, actionable account and contact data in Salesforce.
- Represent client insights internally while protecting Zippy’s commercial interests.
- Provide structured feedback on product gaps, operational inefficiencies, and revenue opportunity.
- Maintain deep knowledge of Zippy’s loan process, underwriting standards, technology, and funding requirements.
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