Technical Account Manager - Payments

New

GermanyFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: English
Experience: Minimum 2+ years
Required Skills: Node.jsPostgreSQLPythonHTMLCSSJavascriptMongoDBMySQLNginxGoRESTful APIsJSONPostman

Minimum 2+ years of experience in a Technical Account Manager, Integration Engineer, or similar role
Experience preferably in fintech or payments
Strong understanding of APIs and web services (REST, SOAP, JSON, XML)
Proficiency with tools like Postman, Swagger
Solid knowledge of web technologies (HTML, CSS, JavaScript, API frameworks)
Proficiency in at least one backend programming language (Python, Node.js, or Go)
Familiarity with server environments and databases (MySQL, PostgreSQL, MongoDB, Apache, Nginx)
Strong analytical and problem-solving skills
Ability to manage complex technical scenarios
Excellent organizational skills and ability to handle multiple projects simultaneously
Strong communication skills with the ability to engage both technical and non-technical stakeholders
Fluency in English; additional languages are a plus

Build and maintain strong relationships with clients, acting as their primary technical point of contact
Lead strategic discussions with stakeholders on technical solutions, product capabilities, and risk management
Support customers throughout integration processes, ensuring smooth implementation and successful ramp-up
Provide technical guidance and best practices to optimize product usage and system performance
Collaborate with engineering and product teams to address client needs and contribute to product improvements
Monitor integration progress, proactively identifying and resolving potential issues
Advocate for customers internally, ensuring their feedback and requirements are reflected in product development
Assist in troubleshooting technical challenges and managing incidents effectively

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