Remote Inbound Customer Service Representative

Remote Work-at-Home | CanadaFull-TimeMiddle

Salary not disclosed

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Job Details

Requirements

Must be 18 years or older
High school diploma or equivalent required
Previous customer service or call center experience preferred
Strong verbal communication and active listening skills
Ability to work independently in a remote setting
Reliable internet connection and a quiet workspace

Responsibilities

Answer inbound customer calls in a professional and courteous manner
Assist with inquiries, complaints, and service-related issues
Provide accurate information about products, services, and policies
Document customer interactions and feedback in the system
Follow company procedures and escalate complex issues when necessary

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