Head of Solution Consulting, Marketplace

New

SocureMarketplace & Gig

Remote - USFull-TimeExecutive

Salary not disclosed

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Job Details

Experience: 10+ years

Requirements

Bachelor’s degree in Business, Risk Management, Information Technology, or a related field
MBA or certifications in the domain market are a plus
10+ years of experience in consulting, solution design, or product management within similar field
Deep understanding of the challenges, regulations, and business models within the Marketplace & Gig market
Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the specific industry
Proven track record of building and leading teams to obtain outlined KPIs for solution consulting/engineering selling into Marketplace markets
Strong client-facing and communication skills with the ability to simplify complex solutions for both technical and non-technical stakeholders
Ability to lead workshops, presentations, and client consultations
Strong problem-solving skills with an innovative approach to solution design
Excellent consultative selling and client relationship management skills
Strong technical acumen and the ability to communicate effectively with both product and technical teams
Proven ability to influence cross-functional teams and manage complex customer engagements

Responsibilities

Manage the vision and strategy for the Solution Consulting function for Marketplace Pod
Supervise a team of highly skilled Solution Consultants to improve team performance
Conduct effective After Action Reviews to instill effective team learning habits
Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs
Structure the Marketplace Pod team to support Socure’s sales and product goals and initiatives
Communicate effectively up, down, and laterally to ensure alignment of work
Provide purpose, motivation, and direction to members of the Solution Consulting team
Partner with Socure Leadership to recruit and retain top-tier talent
Assist the team in supporting Socure’s largest, most strategic accounts
Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices
Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance
Solve business problems by turning raw data into actionable insights
Proactively mitigates risk by identifying and controlling internal and external risk factors

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