Loan Processing Team Lead

New
Remote TexasFull-TimeLead
Salary not disclosed
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Job Details

Experience
5+ years

Requirements

  • 5+ years of related experience in Mortgage Processing, Mortgage Operations Team Leader, Mortgage Processing Manager, or similar field
  • High school diploma required
  • Previous leadership experience preferred
  • Intermediate to advanced knowledge of residential mortgage industry in Correspondent or Retail Lending
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Intermediate to advanced experience in using mortgage-related LOS systems (e.g., Encompass)
  • Intermediate to advanced experience in using CRM-related systems
  • Intermediate experience in formulating, developing, and implementing best-practice processing procedures
  • Intermediate speaking and writing communication skills

Responsibilities

  • Manage a team of Loan Processors (LP) and Loan Processing Assistants (LPA)
  • Achieve daily objectives and Key Performance Indicators (KPIs)
  • Responsible for training and development of Loan Processors and Loan Processing Assistants
  • Support the Operations Department with daily tasks and responsibilities
  • Manage overall production, motivation, scheduling of the team
  • Administer policies, procedures, and compliance-related functions for the Loan Processor Assistant role
  • Work closely with Processing and Operations leadership to achieve monthly goals
  • Collaborate with Retail Lending departments including Sales, Underwriting, Closing, Disclosures, Post-Closing, and Compliance
  • Assign tasks to Loan Processing Assistants to meet designated processing team KPIs
  • Lead and develop a team, including hiring, coaching, performance management, training and development
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