Virtual Receptionist - Home Services / Painting Clients
New
M
My Virtual Resources LLCHome Services, Painting
U.S.-Based ONLYContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft Excel
Requirements
- U.S.-based
- Previous experience in customer service, receptionist, VA, or call handling preferred
- Comfortable on the phone (friendly, confident, professional)
- Strong written communication (text/email)
- Organized and detail-oriented
- Able to multitask and stay focused while working remotely
- Comfortable learning systems (Dialpad, Jobber/Housecall Pro, Teams, Excel, Monday.com)
Responsibilities
- Answer inbound calls for multiple client accounts (with scripts and training provided)
- Return missed calls within our response-time standard
- Respond to web leads, texts, and messages
- Qualify leads and book estimate appointments
- Send confirmations and reminders
- Enter clean notes in the client CRM
- Communicate with the Ops team for overflow support
- Flag special situations or escalations to the Team Lead / Manager
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