Support Operations Intern
Remote United StatesInternshipEntry
Salary not disclosed
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficePowerPoint
Requirements
- Interest in Business Operations, Sales and/or Finance
- Strong attention to detail
- Enjoys partnering with teammates and clients in a fast-paced empowering environment
- Strong verbal and written communication
- Proficient in Microsoft Office
- Self-motivated with results driven mindset
- Currently pursuing or recently completed a degree in Business, Operations, Analytics, Information Systems, Healthcare Administration, or related fields
- Strong proficiency with Microsoft tools (Excel, Word, PowerPoint)
- Proficiency with Salesforce (or other CRM platforms)
- Power BI and/or Python are a plus
- Interest in customer experience, support leadership, operations, or emerging technologies
- Familiarity with AI tools (e.g., summarization, analysis, or documentation support) is a plus but not required
- Previous internship, project, or academic experience involving research, documentation, or analysis is a plus
Responsibilities
- Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews
- Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects
- Help document processes, workflows, and improvement opportunities across the support organization
- Investigate and evaluate AI-enabled tools or use cases that could improve operational efficiency, reporting, or leadership workflows (e.g., summarization, trend detection, documentation support)
- Assist in piloting or documenting AI-assisted workflows, ensuring outputs are accurate, responsible, and aligned with support goals
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