Solutions Architect
T
TRM LabsBlockchain Analytics
Singapore, South Korea or Australia, overlap between 8am-5:00 pm ESTFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- PythonArtificial IntelligenceJavascriptTypeScriptRESTful APIs
Requirements
- Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer.
- Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences, demonstrating how complex solutions can meet their business goals.
- Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch.
- Comfortable scripting in one more languages to help build PoCs for customers or prototype APIs (e.g., Python, Javascript, Typescript)
- Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail.
- High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and team processes.
- Previous experience in AI development, working with AI-assisted or data-driven systems, familiarity with modern workflow orchestration or automation patterns in SaaS platforms.
Responsibilities
- Own and deliver end-to-end TRM solutions for customers, from translating complex requirements into architectures that blend data pipelines, APIs, automation, and AI-driven workflows, through configuration, integration, testing, and enablement.
- Act as the go-to technical consultant during discovery calls with key clients and prospects, documenting intricate technical requirements and guiding solution design.
- Build and demonstrate POCs and validate AI-enabled workflows through proofs of concept, integrating models, rules, APIs, and human review to automate and support complex investigative and operational processes.
- Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with their strategic goals.
- Cultivate strong relationships with technical stakeholders at client organizations, providing expert-level support throughout the integration process and troubleshooting any issues that arise.
- Stay current with TRM’s evolving product features and technical dependencies to ensure alignment between client needs and TRM's product roadmap, advocating for enhancements when necessary.
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