Localisation Project Manager

S
SmartlingLocalization
Ireland or the UKFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
JiraGoogle SheetsAsanaLooker

Requirements

  • 2+ years of experience in localization or translation project management
  • Experience within a managed services or agency environment
  • Solid understanding of localization file formats
  • Solid understanding of content types
  • Solid understanding of CAT/TMS tooling
  • Strong client management skills
  • Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker)
  • Experience coordinating with cross-functional teams (engineering, QA, vendor management)
  • Excellent organizational and time management skills
  • Sharp attention to detail
  • Ability to manage competing priorities across time zones
  • Strong written and verbal communication skills
  • A home office setup conducive for working remotely

Responsibilities

  • Serve as the operational point of contact for assigned clients
  • Build trusted relationships and manage expectations around timelines and scope
  • Liaise with internal teams to address quality and other cross-functional needs
  • Design and optimize localization workflows within Smartling's platform and client-preferred tools
  • Oversee the end-to-end job lifecycle and tailor configurations to client's unique requirements
  • Solve problems independently and collaboratively, bringing a solutions-first mindset
  • Drive continuous process improvements - documenting best practices
  • Identify automation opportunities and champion changes that increase efficiency across the team
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