Chief of Staff
H
Human AgencyAI Solutions
US or CanadaFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- LeadershipProject ManagementArtificial IntelligenceProduct OperationsCross-functional Team LeadershipOperations ManagementStrategy
Requirements
- 5+ years in operations, client services, program/project management, or strategic support roles with client-facing delivery ownership.
- Demonstrated success leading multi-stakeholder projects end-to-end.
- AI fluency, understanding common LLM-enabled use cases and shaping prompts.
- High proficiency with Google Workspace, Asana/Notion, Slack.
- Comfort with modern web and content tools.
- Experience preparing polished executive documents and presentations.
- Familiarity with no/low-code automation (e.g., Zapier/Make).
- Familiarity with knowledge bases.
- Familiarity with responsible AI considerations (privacy, data handling, consent).
Responsibilities
- Partner with executive team to translate priorities into plans and outcomes.
- Maintain focus on deliverables, surfacing risks and options.
- Convert complex AI concepts into clear options for leaders and clients.
- Produce executive materials to drive alignment and decisions.
- Own end-to-end delivery on AI-enabled client engagements.
- Run discovery to surface use cases, metrics, and risks.
- Coordinate solution build-outs with internal and external partners.
- Set evaluation routines for quality, cost, and safety.
- Lead client check-ins, demo readiness, and communication.
- Track budget against SOWs and manage subcontractors.
- Create guides, FAQs, and training for client adoption.
- Design and improve the operating system for work.
- Manage staffing assignments and subcontractor contributions.
- Establish dashboards for delivery health and run meeting cadences.
- Prepare agendas, briefings, and executive presentations.
- Provide clear reporting on progress, risks, and decisions.
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