NetCredit Application Support Representative (Remote)

Prior call center experience is a plus. Proven background in fast-paced customer service environments. Exceptional communication and active listening skills. Proven history of professionalism and empathy in customer interactions. Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills. Comfortable utilizing new technology. Proven ability to excel in a remote work environment.

Manage incoming customer calls, providing expert guidance through the loan application process. Proactively follow up with customers to encourage the completion of loan applications. Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services. Maintain meticulous and up-to-date customer account records with accurate information. Deliver exceptional customer service through clear, professional, and effective verbal and written communication.