Operations Manager

3-5+ years in multi-store retail (mobile accessories or electronics) Advanced Excel/Google Sheets proficiency (Pivot, Lookup functions, Forecasting) Experience with POS/ERP systems (Erply or similar) Strong background in inventory and logistics management Proven ability to manage KPI-driven teams and processes Fluent in Russian and English

Supervise daily operations across ~15 stores Monitor retail KPIs Lead team performance reviews Maintain sales and operations dashboards Manage inventory turnover, replenishment, and transfers Prevent overstocking and control aging inventory Track OOS rates, stock accuracy, and pricing integrity Oversee repair turnaround times and monitor upsell/return metrics Build dashboards to track KPIs and identify improvement areas Analyze data using Pivot Tables, VLOOKUP/XLOOKUP, INDEX/MATCH Provide weekly performance reports and strategic recommendations Act as the communication bridge between CEO, retail teams, and suppliers Support decision-making through structured analysis Ensure clarity, consistency, and execution across all operational levels