3-5 years in sales support, sales operations, BDR/SDR, account coordination, or commercial roles. Strong experience with CRMs (HubSpot, Salesforce, Pipefy, Pipedrive, etc.). Excellent written and verbal communication. Strong organization, follow-up discipline, and attention to detail. Comfortable working remotely and cross-functionally. Intermediate to advanced Excel / Google Sheets skills. Reliable high-speed internet. Modern laptop with a multi-core processor. Noise-canceling headset.