AI Customer Support - AI Training
Company:LILT (Production)
Location:USA
Languages:English
Seniority level:Proven professional experience
Experience:Proven professional experience
Skills:
Artificial IntelligenceMachine LearningQACustomer support
Requirements:
Native speaker of one of the listed languages University degree (preferably Masters, PhD level) in Communications, Marketing, Psychology, Sociology, IT or relevant fields Proven professional experience in Contact Center QA Strong grasp of Contact Center terminology and industry practices
Responsibilities:
Participate in subject matter specific data annotation projects Leverage critical thinking and subject matter knowledge Contribute expertise to enhance model-based Customer Support
