Technical Advisor (Remote)
73000 - 110000 USD per year
Location:United States, EST, PST
Languages:English
Seniority level:Middle, 3-5 years
Experience:3-5 years
Skills:
Project ManagementSQLAgileBusiness AnalysisCommunication SkillsAnalytical SkillsProblem SolvingAttention to detailOrganizational skillsTime ManagementDocumentationComplianceAdaptabilityRelationship buildingTeamworkResearchTroubleshootingClient relationship managementCross-functional collaborationQuality AssuranceProcess improvementTechnical supportCRMAnalytical thinkingSoftware EngineeringDebuggingCustomer supportChange ManagementCustomer SuccessSaaS
Requirements:
Bachelor’s Degree or equivalent work experience 3-5 Years of related professional experience in the benefits administration or technology industry 3+ Years of experience using Benefitsolver Ability to manage projects and multiple priorities Keen attention to detail Creative thinker and resourceful problem solver Working knowledge of business processes, system development and process improvements Experience with and understanding of various technologies and platforms Excellent time management, communication and organizational skills Ability to learn new technology
Responsibilities:
Scope and build product demonstrations Personalize system builds to client needs Review benefit guides and RFP materials Lead discovery sessions Participate in product launches Ensure system configuration meets opportunity needs Follow build process documentation Review and report bugs Prioritize and escalate open tasks Complete self-QA on system build work Maintain capacity and productivity measurements Participate in training sessions Continuous learning and development Support sales opportunities throughout the sales lifecycle
