Operations Associate ( content editing and proofreading)

Ability to handle the processing of tasks generated by PRNs Operations. Processing, proofing and distributing copy to domestic and international circuits. Ensuring timely and accurate transmission. Monitoring and chasing return of requested translations for onward distribution. Uploading graphics and linked documents onto PR Newswire for Journalists, and the PR Newswire websites. Ensuring accuracy, attribution and acceptability of clients copy. Ensuring regulatory headline and content accuracy of clients copy. Assisting with formatting or document conversion queries. Promoting a client-focused culture at all times. Understanding clients needs and objectives. Acting as initial contact and taking responsibility for all client queries and complaints. Maintaining an excellent knowledge of all PR Newswire products and services. Liaising with Secondary Information Providers (SIPs) to ensure accurate and expedient transmission. Liaising with regulatory bodies. Providing consultative service - advising clients on available and appropriate circuits. Providing editorial advice to maximise potential pick-up of press release copy. Maintaining and developing relations with internal clients to achieve excellent service delivery. Ensuring all jobs are assigned, distributed and fulfilled correctly. Ensuring all jobs and related correspondence/activities are accurately logged in the workflow management system. Focusing on quality standards and timelines to achieve team targets and objectives. Maintaining company websites ensuring incoming service feeds are accurately mapped. Liaising between translation agencies and client to ensure customer satisfaction with translation service. Advising on distribution receipt and clear times. Looking for any up-selling opportunities. Liaising with affiliates to ensure accurate and expedient transmission.

Process, proof and distribute copy to domestic and international circuits via wire, PR Newswire for Journalists web service, Internet, fax and email. Ensure timely and accurate transmission. Monitor and chase return of requested translations for onward distribution. Ensure all information uploaded to PR Newswire for Journalists is uploaded with relevant industry, subject and geography coding. Upload graphics and linked documents onto PR Newswire for Journalists, and the PR Newswire websites. Ensure accuracy, attribution and acceptability of clients copy. Ensure regulatory headline and content accuracy of clients copy. Assist with formatting or document conversion queries. Promote a client-focused culture. Understand clients needs and objectives. Act as initial contact and take responsibility for all client queries and complaints. Liaise with Secondary Information Providers (SIPs) to ensure accurate and expedient transmission. Liaise with regulatory bodies. Provide consultative service - advise clients on available and appropriate circuits. Provide editorial advice to maximise potential pick-up of press release copy. Maintain and develop relations with internal clients to achieve excellent service delivery. Ensure all jobs are assigned, distributed and fulfilled correctly. Ensure all jobs and related correspondence/activities are accurately logged in the workflow management system. Focus on quality standards and timelines to achieve team targets and objectives. Maintain company websites ensuring incoming service feeds are accurately mapped. Liaise between translation agencies and client to ensure customer satisfaction with translation service. Advise on distribution receipt and clear times. Look for any up-selling opportunities. Liaise with affiliates to ensure accurate and expedient transmission.