FBS Cloud Business Manager

Strong communication, presentation, and stakeholder-management skills; ability to tailor messaging to various audiences. Advanced problem-solving skills, with ability to analyze complex issues, provide solutions, and support cross-team decision-making. Ability to influence without authority and partner effectively across business and technology groups. Knowledge of platform architecture, cloud concepts, cost management, and governance frameworks. Experience with requirements gathering, business case development, feature mapping, and platform lifecycle management. Demonstrated ability to support training, enablement, and organizational change management.

Partner with business units to align platform and cloud capabilities with business goals. Lead or support onboarding processes for new teams adopting enterprise platforms or cloud environments. Identify and analyze complex business needs, conducting requirements gathering and translating them into actionable platform and application requirements. Recommend alternative or advanced solutions when functional design issues or platform constraints arise. Support or manage governance processes that ensure consistent, secure, and cost-efficient use of platform services. Partner with IT Finance, procurement, and asset management teams to track spending and identify cost-saving opportunities. Build strong, trust-based partnerships with leadership, enterprise architects, business stakeholders, and platform teams. Act as a liaison between business units and technical teams, ensuring alignment, supporting issue escalation, and facilitating strategic platform discussions. Collaborate with business champions to develop training plans and curate learning content. Define and operationalize learning paths for platform and cloud roles. Partner with cross-functional teams to identify critical systems, dependencies, and potential vulnerabilities. Assist in planning or facilitating tabletop exercises and disaster recovery simulations. Contribute to optimizing platform capabilities, improving developer experience, and championing automation. Gather feedback, drive enhancements, and encourage adoption of test-driven and behavior-driven development.