Transportation Claims Adjuster: Auto Physical and Property Damage

Bachelor's degree or equivalent experience. Active adjuster license required (resident state or DHS). Minimum of 3 years of experience in transportation claims adjusting (first-party comp/collision, third-party PD, total loss). Willingness to obtain all necessary licenses within 60 days. Knowledge of state regulations, policy provisions, and standard operating procedures. Commercial experience preferred. Ability to analyze and evaluate complex data and make sound decisions. Curious, problem-solving, and anti-status quo mindset. Desire for continuous professional development. Willingness to travel for client and claims needs.

Provide prompt, courteous, and high-quality customer service to policyholders and claimants. Gather necessary information to initiate claims and explain policy coverages. Manage claim inventory, establish and adjust reserves for potential exposures. Coordinate vehicle repairs and assist with rental reimbursement. Recognize recovery opportunities such as subrogation, salvage, and total loss. Ensure compliance with state regulations, policy provisions, and procedures. Communicate with involved parties and negotiate settlements within authority. Provide input for claims guidelines, best practices, and process improvements. Oversee and direct outside investigative service providers. Engage in learning opportunities to build knowledge of claims, court decisions, guidelines, and policy changes.