Outreach Eligibility Specialist

Strong computer skills and ability to quickly learn Electronic Medical Records (EMR) and Pharmacy Dispensing Systems (PDS). Organized, self-motivated with attention to detail. Great interpersonal skills, high integrity, and dependable. Energetic and highly motivated team player with a willingness to do whatever is necessary for the betterment of the company. Discretion and confidentiality are essential. Experienced pharmacy technicians. State license is required. High school diploma or GED. 0-1 years' experience as a Pharmacy Technician.

Perform benefits investigation. Utilize multiple approved tools to identify insurance coverage. Research within patients' medical records for current medication regimen. Complete benefits investigation with approved Pharmacy Dispensing Systems. Document clearly and concisely all outcomes of benefits investigation in documentation tool. Collaborate with team members to provide an integrated approach of quality patient care. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's values by keeping information confidential. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.