Senior AI Operations Engineer – Freelance (Remote)

5+ years operating complex production systems (platform ops, SRE, production engineering, DevOps, or similar) Experience supporting enterprise or client-facing systems Comfortable owning systems after launch Strong experience with API-based system integrations Familiarity with AI agents, workflow automation, or orchestration platforms Practical experience with LLM-based systems (OpenAI, Anthropic, Gemini, etc.) Understanding of RAG concepts at an operational and quality-control level Solid grasp of access control, permissions, and system governance Experience working with monitoring, logging, and operational metrics Bachelor's degree in Computer Science, Engineering, or related field

Operate and maintain AI systems based on PIPE44 in client environments Configure, deploy, and manage AI agents and multi-agent workflows Control agent permissions, tool access, and knowledge boundaries Monitor AI behavior, execution outcomes, usage patterns, and costs Maintain governed knowledge sources and monitor retrieval quality (RAG) Handle quality incidents such as incorrect grounding or unexpected outputs Operate and support integrations with client systems (ERP, CRM, internal platforms, APIs) Maintain logs, audit trails, and operational reporting for enterprise governance Support the rollout of new agents and controlled scaling of existing systems Act as the operational owner of AI systems after go-live