Product Manager, Clinical Operations Platform
P
PrenuvoHealthcare Technology
CanadaFull-TimeSenior
Salary185000 - 200000 CAD per year
Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- AWSAgileCloud ComputingGCPProduct ManagementSCRUMJiraCross-functional Team LeadershipAPI testingAzureREST APIData modeling
Requirements
- 8+ years of Product Management experience, including leading workflow-heavy, platform, or operations-focused products.
- Proven ownership of clinical operations, patient lifecycle workflows, RIS/LIS, or healthcare delivery technology within a regulated or clinical environment.
- Hands-on experience building or scaling products on Salesforce Health Cloud, Service Cloud, or similar healthcare cloud environments.
- Strong technical fluency with APIs, workflow engines, data models, integration frameworks, and cloud architectures (AWS, GCP, or Azure).
- Demonstrated experience integrating with EHRs or clinical systems using interoperability standards such as FHIR, HL7, C-CDA, and related exchange protocols.
- Deep understanding of end-to-end clinical workflows: scheduling, intake, tasking, documentation, order creation, imaging/diagnostic workflows, and results delivery.
- Prior experience leading large-scale system implementations, workflow redesign, or multi-team launches in a fast-moving environment.
Responsibilities
- Own the full product lifecycle and roadmap for Clinical Operations & Workflow technology.
- Define a scalable, reliable architecture for operational workflows built around Health Cloud and supporting systems.
- Align product priorities with business goals, clinical KPIs, and operational efficiency targets.
- Identify and drive opportunities to automate manual workflows and reduce operational overhead.
- Translate complex clinical and operational requirements into clear technical specifications and user stories.
- Lead cross-functional planning, sprint execution, and large-scale system implementations.
- Partner with engineering and clinical operations to design robust workflow engines, rules logic, process automations, and integrations.
- Ensure releases meet clinical quality, compliance, security and timeline expectations.
- Deeply understand front-line clinical operations workflows: scheduling, tasking, patient journeys, orders, results delivery, reporting, etc.
- Partner with clinical operations leaders to co-design workflows and enhance efficiency and user experience.
- Drive interoperability with EHRs and clinical systems using FHIR, HL7, C-CDA, and imaging/EHR integration patterns.
- Define and optimize data flows across Health Cloud, internal systems, and external platforms.
- Collaborate with engineering, data, design, clinic operations, and leadership to deliver roadmap outcomes.
- Serve as the expert product owner for Health Cloud–based workflows and clinical operations technology.
- Communicate strategy, risks, dependencies, and performance metrics to stakeholders and executives.
