Own the UGC Pipeline Track 30-60 active creators across multiple accounts Escalate risks or delays early to AMs Complete first-round QC for completeness Manage all communication with UGC creators from briefing to delivery Keep Deliverables on Track Maintain accurate Notion trackers across all assigned accounts Update deadlines, statuses and documentation in real time Ensure folders, files and naming conventions are organised Coordinate with editors and Creative Coordinators to keep workflows moving Support the Account Managers Provide weekly operational updates Keep workflows unblocked Remove administrative and operational load from AMs