Client SaaS Implementation Lead (Remote)

5+ years proven experience in benefit administration SaaS implementation Bachelor's degree preferred Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, or benefits administration is a plus Strong quantitative/analytical skills Strong written and oral communication skills Ability to work within tight delivery timeframes Fluency with all MS Office tools, including Access, Project, and Visio Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics

Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings. Leads discovery sessions that result in detailed business requirements for clients. Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery. Assesses and mitigates risk with scope of project discovery. Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery Actively participates in business development and increases revenue opportunities.