Professional work from home office space High-speed cabled internet connection (min of 25 mbps down/5 mbps up) USB headset and webcam Newer-version Windows PC or laptop computer (Apple or Mac are not supported) Minimum of 2 years’ customer service and call center experience Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST) Availability to work occasional Saturday shifts (10:00am to 5:00pm)