Communication SkillsCustomer serviceAttention to detailComputer skillsTechnical support
Requirements:
Full-time hours (40 hours/week) Availability to work occasional Saturday shifts (10:00am to 5:00pm) Great communicator and loves talking to people Technically savvy and self-reliant Minimum of 2 years’ customer service and call center experience Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST) High-speed cabled internet connection (min of 25 mbps down/5 mbps up) Professional work from home office space USB headset and webcam Newer-version Windows PC or laptop computer (Apple or Mac are not supported)
Responsibilities:
Find new child sponsors Welcome new donors Renew event participants Invite donors to give monthly Thank, connect, engage, and inspire donors Create human connections with donors