5+ relevant years of experience as an engineer/architect Familiarity with web technologies and services Hands-on history of building solutions that are scalable, reliable, and sustainable (e.g., enterprise level, customer facing) Experience in a technical, client-facing role Specific experience in client relationship management, technical delivery, product management, utilizing metrics driven decisions, and managing a portfolio of key customers Must have technical knowledge and a desire to learn the Unqork platform Combination of both service orientation and solution-minded approach