Senior Business Analyst

5+ years in a client-facing Business Analyst or Business Consultant role. Demonstrated expertise across eCommerce platforms: Shopify, BigCommerce, and SAP Commerce. Deep understanding of custom, headless, and composable architectures. Extensive experience leading stakeholder workshops and defining complex requirements. Strong knowledge of integration patterns for critical systems (ERP, PIM, OMS, CRM, payment, analytics). Proficiency in leveraging platform analytics (e.g., GA4) for growth opportunities. Exceptional ability to produce high-quality documentation and manage requirement validation. Track record of successful cross-functional collaboration.

Ensure alignment between strategic vision, business outcomes, and delivered solutions. Lead workshops to define use cases, business, functional, and technical requirements. Provide expertise on eCommerce platforms (Shopify, BigCommerce, SAP Commerce, custom architectures). Ensure high-quality documentation (specs, data models, process flows). Act as a bridge between business, technical, and creative teams. Leverage platform analytics to identify growth opportunities and provide recommendations. Partner with Project Manager for alignment on objectives, timelines, and plans.