People Business Partner, CX and G&A

Minimum of 5+ years of demonstrated experience in People Operations Experience in business partnership of CX & G&A functions Experience in a start-up environment and supporting a global workforce Proven experience creating and implementing strategies for organizational effectiveness Strong knowledge and understanding of local legislation as it relates to the U.S. and LATAM (Mexico & Colombia) Expertise in organizational development Proficiency in HR tech stack (preferably Rippling HRIS & Lattice) Excellent communication, interpersonal, and leadership skills

Develop People Ops strategies aligned with business needs Partner with Talent Acquisition on hiring and retention Design and implement employee development programs Guide leadership on performance management Champion initiatives for culture and engagement Utilize People Ops analytics for data-driven decisions Ensure compliance with legal regulations and develop policies