Customer Support Specialist
Q
QuickTeamEV Charging Infrastructure
South Africa, ESTFull-TimeMiddle
Salary17000 - 20000 ZAR per month
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceMultitaskingTroubleshootingTechnical support
Requirements
- 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Responsibilities
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
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