Patient Scheduling Coordinator (US Healthcare)

Proven experience as a scheduling coordinator or similar administrative role in healthcare Strong knowledge of medical terminology and healthcare services Excellent organizational and time management skills Outstanding verbal and written communication skills Ability to manage multiple priorities and work in a fast-paced environment Proficient in computer software, including scheduling applications and MS Office Suite Email etiquette and customer service experience Amenable to work in a graveyard shift (any US time zone) Detail-oriented with a high degree of accuracy Proactive attitude and problem-solving abilities Device (Desktop or Laptop) with Intel Core i5/AMD Ryzen 5 or Apple M1 chip or newer Minimum of 8GB RAM Windows 11 Pro (or Windows 10 Pro) or macOS compatible with M1 or newer chips At least an SSD hard disk Minimum internet speed of 50 Mbps via a wired connection Backup internet connection highly recommended Backup power supply (optional but encouraged)

Coordinate and schedule patient appointments Communicate effectively with patients Maintain accurate records of appointments and patient interactions Assist patients with inquiries related to their appointments Collaborate with healthcare providers to address scheduling conflicts Send reminders to patients regarding upcoming appointments Ensure compliance with privacy regulations Support other administrative duties