Reservation & Transportation Ticket Agents & Travel Clerks - Contract (Remote)

Posted about 1 month agoViewed
26 - 58 USD per hour
United StatesContractTransportation & AI
Company:Fixpoint
Location:United States
Languages:English
Seniority level:Senior, 5+ years
Experience:5+ years
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationResearch
Requirements:
5+ years full-time work experience Native-level English skills U.S. residency Access to a laptop or desktop computer and reliable internet Availability for at least 10 hours per week for a 3-4 week engagement Supervisory experience (highlighted on resume/LinkedIn)
Responsibilities:
Explain job challenges and skillsets of a Reservation and Transportation Ticket Agent and Travel Clerk. Describe what excellence looks like in the profession. Design questions related to the occupation. Examine passenger documentation to determine destinations and assign boarding passes. Trace lost, delayed, or misdirected baggage for customers. Check baggage and cargo and direct passengers to designated loading locations. Provide boarding or disembarking assistance to passengers needing special help. Confer with customers to determine service requirements and travel preferences.
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