Own a roadmap that increases customer value, raises quality, and removes friction across Presence. Turn ambiguous problems into sharp plans with clear value, scope, milestones, and metrics. Run discovery with customers and internal teams to validate problems and test solutions. Write crisp PRDs, roadmaps, and decision docs to drive clarity and align stakeholders. Sequence work for iterative delivery and fast learning. Collaborate with Design and Engineering to ship reliable, intuitive, and delightful experiences. Define and analyze success metrics to guide future work.