WordPress Support Developer
Company:WP Buffs
Location:United States, Canada, Mexico, United Kingdom, Ireland, Philippines
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
PHPFrontend DevelopmentWordPressDebuggingTroubleshootingCustomer support
Requirements:
At least 2 years of professional experience with WordPress websites Clear, friendly, error-free written English communication Attention to detail Ability to follow instructions Critical thinking and creative problem solving skills Reliable internet access
Responsibilities:
Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Troubleshooting down or broken sites Talking with hosting support teams Handling clients concerns or complaints Providing first responses and completing tickets with clear client communication
