QA Analyst, KSM

2+ years of experience in QA, software testing, or a related role Familiarity with web applications, APIs, cloud platforms (AWS preferred), and DevOps workflows Experience with manual testing and basic understanding of automated testing principles Knowledge of bug tracking and test management tools (e.g., Jira) Strong attention to detail, analytical skills, and ability to document findings clearly Excellent communication and collaboration skills Must be a U.S. Person (citizen or lawful permanent resident) Exposure to scripting or automation languages (Python, Bash, Go) Experience testing SDKs, developer tools, or integrations Familiarity with security and compliance standards (SOC 2, FedRAMP, ISO 27001) Experience with containerized environments (Docker, Kubernetes)

Execute functional, integration, regression, and UI testing for KSM web applications, SDKs, and integrations Test KSM workflows in cloud environments (AWS, GCP, Azure) and infrastructure-as-code (IaC) scenarios Collaborate with software engineers and product managers to understand requirements and define test cases Report, track, and communicate defects in Jira or other tracking systems, ensuring clear documentation Support automation testing initiatives by designing test scripts and leveraging existing frameworks Validate security controls and compliance measures within KSM workflows Contribute to improving QA processes, test coverage, and product reliability