Strategic Solution Lead – Supply Chain & F&R

10+ years of experience in retail, wholesale, or consumer packaged goods (CPG) Deep understanding of real-world retail challenges Hands-on expertise in Forecasting & Replenishment (F&R) Commercial acumen and experience influencing business decisions Proven ability to work across departments and build trust with diverse stakeholders Fluency in Italian and English Knowledge of French and/or Spanish is a strong advantage Mindset that combines customer empathy, problem-solving, and curiosity Comfort working in a remote-first environment while maintaining strong collaboration

Act as a strategic advisor to CSMs and customers Identify and develop commercial opportunities within existing accounts Collaborate with internal teams (Product, Presales, Analytics, Operations) Represent the customer internally Contribute to the evolution of Customer Success practices Use local and regional knowledge for engagement across EMEA South