Expertise in dedicated cruise ship sales Hands-on experience as a Cruise Specialist (preferred) Demonstrated success in flight sales using Amadeus or similar GDS Deep enthusiasm for leisure and city destinations Strong track record of creating bespoke luxury holidays for high-net-worth clients Exceptional customer satisfaction focus Tact, diplomacy, and problem-solving skills Superb attention to detail Ability to multitask in a fast-paced environment Self-motivation, initiative, and drive Exceptional verbal and interpersonal communication skills Strong team player abilities Fluency in English, Mandarin, and Cantonese (written and spoken) Adaptability to change Ability to work independently and demonstrate accountability Flexibility to work shifts between 07:00-22:00, Monday to Sunday Secure home office with no background noise Minimum internet service requirements met Proficiency with GDS booking technology (Amadeus preferred)