Yemeni Arabic - Remote Telephonic Interpreter
Company:
Location:United States
Languages:English, Yemeni Arabic
Seniority level:Junior, 2+ years preferred
Experience:2+ years preferred
Skills:
Communication SkillsCustomer serviceFluency in EnglishVerbal communicationActive listeningCustomer support
Requirements:
Full fluency in both English and Yemeni Arabic US Based Technology proficient (web-based platforms, email, Microsoft Word) Landline phone access for sound quality An interpreting space that is quiet, secure, and free from outside noises 2+ years of professional interpreting experience preferred Industry specific certifications/trainings preferred (CMI, CCHI, etc.) Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
Responsibilities:
Provide effective telephonic remote interpreting Answer inbound calls in a timely manner Provide superior customer service Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices Complete training(s) and participate in ongoing Quality Assurance monitoring
