Navajo - Remote Telephonic Interpreters
Company:
Location:US or International Based
Languages:English, Navajo
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Communication SkillsCustomer serviceFluency in English
Requirements:
Full fluency in both English and Navajo US or International Based Technology proficient (web-based platforms, email, Microsoft Word) Landline phone access for sound quality An interpreting space that is quiet, secure, and free from outside noises 2+ years of professional interpreting experience preferred Industry specific certifications/trainings preferred (CMI, CCHI, etc.) Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
Responsibilities:
Provide effective telephonic remote interpreting Answer inbound calls in a timely manner Provide superior customer service Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices Complete training(s) and participate in ongoing Quality Assurance monitoring
