Remote Call Center Customer Service Representative
New
M
MCIBusiness Services
United StatesFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer serviceTime ManagementInterpersonal skillsTroubleshooting
Requirements
- Must be 18 years or older.
- High school Diploma/GED.
- Previous experience in customer service or a call center environment.
- Strong interpersonal and problem-solving skills.
- Ability to work independently and manage time effectively.
- Comfortable using multiple software systems simultaneously.
- High-speed internet and a distraction-free home office setup.
- Flexibility to work various shifts, including evenings and weekends.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism.
- Provide accurate information about products, services, and policies.
- Troubleshoot and resolve customer complaints and issues.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
- Adhere to company policies and compliance standards.
View Full Description & ApplyYou'll be redirected to the employer's site
