Identify, investigate, and triage technical issues within the JUDI tech stack Conduct thorough root cause analysis using logs, database queries, and system monitoring data Monitor and analyze system logs to validate application functionality and identify performance bottlenecks Utilize SQL to query and analyze data within the JUDI database Collaborate with the engineering team on the support and monitoring of AWS services Understand business requirements and translate them into actionable test requirements and test plans Conduct thorough QA tasks, including ticket review, refinement, testing, and bug identification Assist with UAT testing and stakeholder communication