Drive the end-to-end UX design process, from user research through final implementation Facilitate discovery workshops and co-design sessions with customers and stakeholders Create wireframes, flows, mockups, and prototypes to communicate design intent and test usability Integrate AI capabilities into the platform with a focus on ethical design, transparency, and control Collaborate cross-functionally with engineering, product, customer success, and data teams Conduct user testing, synthesize insights, and apply findings to improve user experience Contribute to and evolve the design system for consistency and scalability