Product Manager Specialist | Salesforce

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Requirements:

• Deep understanding of CRM concepts, sales/service workflows, and Salesforce’s core capabilities (Sales Cloud, Service Cloud, etc.)
• Proven track record of delivering impactful, scalable solutions in a complex stakeholder environment
• Strong analytical skills and experience with process optimization, systems thinking, and technical integration
• Excellent communication skills – you can clearly articulate product vision and tradeoffs to both business and technical audiences in English and Portuguese.
• Experience working with Agile development teams and managing backlogs, roadmaps, and cross-functional planning
• An engineering/software development background is a plus

Responsibilities:

• Define and own the long-term vision for Salesforce as a business platform, aligning with executive stakeholders on priorities and ROI.
• Streamline and enhance sales and support processes to reduce friction and increase productivity.
• Ensure the Salesforce ecosystem evolves to support growth, integrating new tools and features while maintaining system integrity.
• Collaborate with data teams to unlock better reporting and decision-making across customer-facing teams.
• Champion adoption and continuous improvement of Salesforce capabilities across departments, acting as a trusted advisor.
• Inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.